A coupon policy is the store’s rules regarding using coupons in their store. Much like this Beginner’s Guide to Publix Couponing, it teaches you the rules of couponing in Publix. Each company’s coupon policy differs, so you may follow one at CVS well, but it is very different at Publix.

However, every  Publix store follows the same coupon policy. It is accepted by all Publix stores so learning it is very beneficial. Sometimes your cashier ,or manager even, do not know the coupon policy, so it is important that you do!

Policy: Acceptance is subject to any restrictions on the coupon means what the coupon says is boss! It trumps the policy, the manager, and you! The manufacturer reimburses the store for the coupons you submit, the store may not get paid by the manufacturer if they don’t follow their wishes. The restrictions on the coupon are the manufacturer’s words.

 

We only accept coupons for identical items we sell.

If the coupon is for Lay’s baked chips and Publix doesn’t sell Lay’s baked chips, only regular ones, they can not accept the coupon because the manufacturer will not reimburse them for an item they do not carry.

Policy: We only accept a manufacturer coupon and either a Publix or a competitor coupon on the same item. Maximum of two coupons per item

This is Publix’s explanation of coupon stacking. It’s very simple – they take one Publix coupon (from any source)  and one manufacturer coupon for each item.

We go over coupon stacking in detail in several videos on our youtube channel click here to view if you need further help.

 

Policy: Manufacturer’s digital offers cannot be combined with manufacturer’s paper coupons on the purchase of the same item.

along those same lines, the same applies for Manufacturer coupons. They take one form of manufacturer coupon per item you purchase. Digital coupons are manufacturer coupons therefore they can not be combined with a coupon found in your Sunday newspaper insert.

Policy: We do not accept percent-off items or percent-off-total-order coupons.

Publix does not take coupons from competitors which read ” 10% off ” etc.

Policy: We do not accept coupons that Publix determines to be printed incorrectly. For example, a coupon missing a size requirement or other standard coupon details.

Unfortunately, there are people who fake coupons.  There was recently even a movie made about it, based on a true story. Some create coupons and Publix managers do get alerts from the CIC about fake coupons click here to view notices.

Often they don’t even make the fake coupons look good and this is what that is speaking to, the manager can deny a coupon he/she feels is suspicious.

Often cashiers will use this part of the policy when the coupon says “any size item”.  For example, the coupon reads “$1 off any Huggies wipes” and you are using the coupon on wipes which are on sale for $1. The cashier may say ” this coupon doesn’t have a size so per our policy I can not accept it”.

We contacted Publix corporate offices for further clarification on this and they stated: “any” is the size. If you come across this problem with a cashier, ask to speak to the Customer Service Manager, if they do not give you proper help you can call Publix Customer Service.

Policy: We do not accept coupons presented via a mobile phone or device.

Publix accepts digital coupons by downloading their app or found on Publix.com.

They do not accept a coupon presented by showing a picture of it on your phone or tablet, you must present the actual coupon to redeem it.

We do not accept coupons that appear to be copied. All coupons must be originals.

You may not copy a coupon. The manufacturer issues a unique code to each coupon identifying you as the printer. If you misuse/copy that coupon they can track this.

The store should not accept a copied coupon because they will not get paid by the manufacturer for it.

The correct way to print more than one coupon is to print the coupon one time and then hit the back button and print again. Do not change the copy code when printing!

Policy: For a buy-one-get-one-free (BOGO) offer, each item is considered a separate purchase.

This specifically refers to areas where you must buy 2 items to get the BOGO sale price. (TRUE BOGO areas)

when you purchase two, the ” free ” item does count as a purchase even though there is no cost. This is a good thing, that means you can use a coupon on it, even though there was no cost to you.

We limit coupon redemption to eight of the same coupons per day, per household.

If the coupon terms do not state a limit, Publix will accept 8 of the same coupon.

Not 8 total coupons in a transaction! 8 LIKE coupons which means the same coupon.  This is to ensure everyone can partake in a great deal!

Policy: Manager’s approval is needed for individual coupons above $5.

If you have any coupon that discounts $5  or more the system prompts the cashier to call the manager. He/she just read the coupon to make sure it’s being used properly and approve it.

Policy: Dollars-off-total-order coupons will be limited to one Publix and one competitor’s coupon per day, per household. The total order before coupons must be equal to or greater than the combined purchase requirements indicated on the coupon(s) presented. We consider competitor’s coupons for dollars off groups of items to be a dollars-off-total-order coupon and will only allow one per day, per household.

Total order-off coupons are Gas Card coupons, or coupons you may get in the mail from competitor stores like Winn Dixie. (see left picture)  The read spend XX.XX dollars and get XX off. 

The policy states you can use one Publix and one competitor total order off coupon per day.

the total must be reached BEFORE coupons

You must combine the thresholds if using two. For example, if you are using a $10 off $50 Publix coupon and a $10 off $50 Target Competitor coupon, you would need to purchase $100 BEFORE coupons.

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